Privacy Policy

SocialShopService ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Contact details you provide, such as name, email address and WhatsApp/phone number.
• Order and service details, such as the platform, service type and account information relevant to your request.
• Messages and communication history when you contact us via our website form, WhatsApp or other channels.
• Basic technical data (such as browser type and general usage patterns) collected automatically while browsing our website.

2. How We Use Your Information

• To respond to enquiries and process orders (buying, selling or boosting accounts).
• To communicate order updates, confirmations and support responses.
• To improve our website, services and customer experience.
• To prevent fraud and maintain the security of our services.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share limited information with trusted service providers strictly to complete a transaction (for example, payment processing), or where required by law.

4. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use basic cookies or local storage to improve functionality and user experience. You can disable cookies through your browser settings at any time.

6. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us through the details below.

7. Third-Party Links

Our website may contain links to third-party platforms (such as TikTok, Instagram, Facebook or YouTube). We are not responsible for the privacy practices of these external platforms.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out via WhatsApp or our contact form.